Privacy Policy

Your privacy matters to us. Here's how we handle your information.

1. Introduction

Grooms by Rob ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect: your name, email, phone number, address, pet information (name, breed, medical notes, vaccination records), and payment information (processed securely through Stripe). We do not store full credit card numbers.

3. How We Use Your Information

We use your information to: schedule and manage appointments, communicate about your pet's care, process payments, send reminders and notifications, and improve our services.

4. Information Sharing

We never sell your information. We only share data with trusted service providers (like Stripe for payments) who are bound by confidentiality obligations, or when required by law.

5. Data Security

We use industry-standard encryption and security measures to protect your data. Payment information is processed through Stripe's PCI-compliant infrastructure.

6. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at 714-910-5228 to exercise these rights.

7. Cookies

We use essential cookies for website functionality. We do not use tracking cookies for advertising.

8. Contact

Questions about this policy? Contact us at 714-910-5228.

Last updated: September 6, 2026

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Grooms by Rob

Personalized Dog Grooming by Rob

Professional, high-quality pet grooming from our private appointment-only grooming studio, plus mobile grooming throughout Orange County. Every appointment is personally handled by Robert with personalized, one-on-one care.

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Availability

  • Mon12:00 PM – 7:00 PM
  • TueBy Appointment
  • WedBy Appointment
  • Thu12:00 PM – 7:00 PM
  • FriBy Appointment
  • SatBy Appointment
  • SunBy Appointment

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