Privacy Policy
Your privacy matters to us. Here's how we handle your information.
1. Introduction
Grooms by Rob ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
We collect: your name, email, phone number, address, pet information (name, breed, medical notes, vaccination records), and payment information (processed securely through Stripe). We do not store full credit card numbers.
3. How We Use Your Information
We use your information to: schedule and manage appointments, communicate about your pet's care, process payments, send reminders and notifications, and improve our services.
4. Information Sharing
We never sell your information. We only share data with trusted service providers (like Stripe for payments) who are bound by confidentiality obligations, or when required by law.
5. Data Security
We use industry-standard encryption and security measures to protect your data. Payment information is processed through Stripe's PCI-compliant infrastructure.
6. Your Rights
You have the right to access, correct, or delete your personal information. Contact us at 714-910-5228 to exercise these rights.
7. Cookies
We use essential cookies for website functionality. We do not use tracking cookies for advertising.
8. Contact
Questions about this policy? Contact us at 714-910-5228.
Last updated: September 6, 2026